Volunteer Guidelines .   .   .   .   .   .   .   .   .   .   .


We welcome individuals, families and groups of volunteers whose time, talents and skills enrich our services and the entire Friendship Center community.  Sometimes we receive more requests than we are able to accommodate or have staff to manage and, therefore, may have to limit the number of volunteers for a given program or at a specific time.  We take the volunteer experience seriously, just as we do client services.  We have put the following protocols in place to ensure the quality of our programming and safety of our clients, volunteers and staff.


•  Volunteers under the age of 18 must be accompanied at all times by a parent, guardian or other adult.  Exceptions to this rule are at the discretion of the Executive Director or designee.

•  All volunteers must obtain approval of the Executive Director or designee before being allowed to volunteer at the Friendship Center.

•  The Friendship Center is not responsible for lost or stolen articles.

•  Volunteers are expected to behave in accordance with the rules and regulations of the Friendship Center.

Good volunteer behavior is characterized by:

•  Confidentiality:  Whom you see here and what you hear here, let it stay here.

•  Polite and appropriate language used at all times; no swearing

•  Adherence to rules, directions and safety/hygiene techniques set forth by the supervisor

•  Arriving on time and leaving the premises when commitment is over

•  Notifying the supervisor if you cannot meet your commitment, giving as much lead time as possible

•  No use of alcohol or any illegal substance during or before reporting for duty

•  No money or other gifts given to or exchanged with clients or residents

•  Proper attire: Volunteers are expected to dress in a manner appropriate for the job.  Short shorts, low-cut tops and undershirts are considered inappropriate in professional settings.  For safety purposes, sandals or open-toed shoes are not allowed in the kitchen.

•  The supervisor on duty has the authority and responsibility to ask a volunteer who is out of line to leave the premises.  If not, the supervisor may call 9-1-1.